About the job
We are currently seeking a Customer Support Specialist to join our team. If you are seeking a great opportunity to grow your career, learn new skills, and bring fresh perspectives to the table, CoinGate is the perfect place for you. We welcome you to be part of our winning team!
Are you ready to:
If so, then you're the perfect fit for this opportunity. Join us and take on these exciting challenges!
To thrive in this role, we believe you are:
It would be beneficial if you have experience using helpdesk platforms, specifically ZenDesk.
What we offer:
We offer a salary range of 1652 - 1983 euros per month, gross, depending on your skills and experience. Additionally, we provide a variety of perks to make your work life more enjoyable.
Our flexible hybrid work model allows you to work from home or anywhere else that suits you. You can take a break from the office and work from the comfort of your own home.
Join our yearly events, workations, team buildings, or casual game nights to bond with the entire CoinGate family. If you have any fun activities in mind, let us know and we will do our best to make them happen.
Wanna have a snack or a drink? Then come to the chill room, there is always something tasty to grab.
Whether you prefer to spend your evening in a gym or chill in a SPA, CoinGate has you covered – redeem your monthly coupon for the activities you most admire.
We are dedicated to worldwide crypto adoption, and every new idea can have a significant impact on our main goal.
At CoinGate, you can grow your career and pursue new passions. If you discover a new talent while working with us, don't be afraid to try yourself in a new role. We promise to provide the necessary support to help you make the transition.
As a young and continuously growing company, we are always looking for new challenges in the fast-changing crypto environment. You can initiate changes and suggest different approaches in a professional and informal setting.
Location
Our office is located at the heart of a city, at A. Goštauto g. 8, Vilnius, just in-between the white bridge and Lukiškės square.
We are currently seeking a Customer Support Specialist to join our team. If you are seeking a great opportunity to grow your career, learn new skills, and bring fresh perspectives to the table, CoinGate is the perfect place for you. We welcome you to be part of our winning team!
Are you ready to:
- Develop expertise in blockchain and cryptocurrency technology?
- Establish and maintain strong relationships with clients?
- Manage client communication through online and offline channels?
- Offer feedback on internal processes to improve user experience and customer flow?
- Represent the client and collaborate with team members to solve various cases?
If so, then you're the perfect fit for this opportunity. Join us and take on these exciting challenges!
To thrive in this role, we believe you are:
- A positive, proactive, and responsible attitude that reflects your willingness to take ownership of your work.
- A strong desire to learn and a can-do attitude that you are eager to share with others.
- Excellent communication skills and the ability to work well as part of a team.
- Proficiency in English.
- Strong time management skills and the ability to prioritize tasks effectively.
- Passionate about both finance and technology.
It would be beneficial if you have experience using helpdesk platforms, specifically ZenDesk.
What we offer:
We offer a salary range of 1652 - 1983 euros per month, gross, depending on your skills and experience. Additionally, we provide a variety of perks to make your work life more enjoyable.
Our flexible hybrid work model allows you to work from home or anywhere else that suits you. You can take a break from the office and work from the comfort of your own home.
Join our yearly events, workations, team buildings, or casual game nights to bond with the entire CoinGate family. If you have any fun activities in mind, let us know and we will do our best to make them happen.
Wanna have a snack or a drink? Then come to the chill room, there is always something tasty to grab.
Whether you prefer to spend your evening in a gym or chill in a SPA, CoinGate has you covered – redeem your monthly coupon for the activities you most admire.
We are dedicated to worldwide crypto adoption, and every new idea can have a significant impact on our main goal.
At CoinGate, you can grow your career and pursue new passions. If you discover a new talent while working with us, don't be afraid to try yourself in a new role. We promise to provide the necessary support to help you make the transition.
As a young and continuously growing company, we are always looking for new challenges in the fast-changing crypto environment. You can initiate changes and suggest different approaches in a professional and informal setting.
Location
Our office is located at the heart of a city, at A. Goštauto g. 8, Vilnius, just in-between the white bridge and Lukiškės square.
1652-1983 €/mėn. brutto.